FAQ

Orthopedic and sport physical therapists are experts in musculoskeletal dysfunction and pain. Through a detailed and comprehensive history, as well as a physical examination, a physical therapist will be able to provide you with diagnosis and initial plan of care. When necessary physical therapists will provide appropriate referrals to other healthcare specialists.

Every patient is unique. Therefore, your plan of care is personally tailored to your specific presentation and goals in order to achieve the transformation you are looking for. Treatments often include patient education, various manual therapy techniques to address mobility and pain, motor control exercises, progressive resistance training programs, and sport-specific training programs.

At Olympus Orthopedic Physical Therapy (OOPT) we are an out-of-network clinic with all insurance plans. We do offer superbills that patients can submit for reimbursement. This means we do not bill your insurance company directly. We have chosen this model because here at OOPT we are here to serve YOU, not the insurance companies. Too often insurance companies are controlling the plan of care by requiring authorizations, denying coverage for treating multiple body regions within the same calendar year, or denying coverage of services for those who can perform daily activities, but ultimately wish to return to higher level activities such as running and various sports. By choosing to be out-of-network with insurance providers it puts you in charge of your own health, not the insurance company.

At OOPT we do not have a relationship with Medicare at this time. Unfortunately, this means that we cannot provide any services covered under Medicare.

Yes, we accept HSA and FSA cards

We respectfully ask that you notify us 24 hours prior to any visit when possible. If cancelations fall inside the 24 hour time period a follow up charge of the visit is incurred. Life happens, we understand, here at OOPT we are not in the business to charge patients cancelation fees. They simply exist to encourage commitment to the current plan of care. If you need to reschedule we will work with you to keep you on track.

Absolutely! This is a preferred method rather than sessions on different days. Each individual will have to fill out the intake forms, make a patient account, and appropriate questionnaires. Then, when booking appointments on the phone just make sure to let us know you are looking for back-to-back sessions so we can provide you with appropriate options.

A phone, tablet, or laptop, a microphone (wireless Bluetooth headphones work really well), and good lighting. The software we use for our TelePT visits is through PT Everywhere. You can access the telehealth appointment through the PT Everywhere portal.

It is also recommended that no one else in the home be streaming videos or doing online gaming. This can take up bandwidth and lead to poor video quality during the video chat.